PAYMENTS & CANCELLATIONS

Order Acceptance and Cancellations

Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled. Orders placed using Site Credit will be available immediately to use once the order is canceled. Promotions will be refunded and reactivated in your account, as long as the promotion has yet to expire.

Pre-Order

If you preorder Products, you will be required to pay fifty percent (50%) of the amount due as a deposit at the time you place your order, exclusive of shipping fees and taxes. We will charge the remaining fifty percent (50%) of the amount due, plus shipping fees, it may include taxes or duties owed at such time as the Product is ready for shipment. Please note that any available Site Credit could be automatically applied towards the balance of any pending orders.

Once a Pre-order has been confirmed you have 48 hours to make changes to the order. This includes size changes, color changes, style changes, etc. As soon as the preorder has been placed it cannot be canceled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested. Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed by the designer. Any other cancellation requests are at the discretion of Donatella Fabio, and may only be refunded as Site Credit.

Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately three to four (3 to 4) months between the date you place your order and the date that the Product is ready for shipment. The estimated delivery window will be noted on the Product page of each item.

Buy Now, Wear Now

Boutique orders may be canceled any time before the order is packed by contacting info@donatellafabio.com as soon as possible. You will receive a full refund, including any shipping, duties, and/or regional taxes.

Payment Terms

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:

All orders are subject to verification for security reasons. You will be contacted and will have 48 hours to complete verification process. If you do not respond after such time, you will be notified and the order will be canceled and refunded in the original payment method.

Payments may be processed in US Dollars. Charges for shipping and handling will be made in accordance with our then-current shipping policies. Payments made on debit/credit cards outside of US Dollars will be calculated using currency conversion of www.Paypal.com or your credit card provider on the day of the transaction. You agree that Donatella Fabio is not responsible for any credit shortages due to currency conversion rates.

If you preorder Products, you will be required to pay fifty percent (50%) of the amount due as a deposit at the time you place your order, exclusive of shipping fees and taxes. We will charge the remaining fifty percent (50%) of the amount due, plus shipping fees, it may include taxes or duties owed at such time as the Product is ready for shipment. Please note that any available Site Credit could be automatically applied towards the balance of any pending orders.

If you order Products available for immediate shipping from our Boutique, you will be required to pay the full amount due, plus shipping fees and/or any taxes and/or duties associated with the Product at the time you place your order.

Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately three to four (3 to 4) months between the date you place your order and the date that the Product is ready for shipment. The estimated delivery window will be noted on the Product page of each item.

Changes in Products and Pricing

We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. If the price of an order changes after you’ve paid for it in full or after you’ve paid the down payment, your order will be canceled and your monies refunded.

We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the canceled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy.